The Roadster [deposit]

We offer easy and free 14 day 100% money back returns on the Roadster. We want you to be as in love with your Roadster as we are – and the only way to know that is by riding.

We accept returns for any reason – including a simple change of mind. To qualify for the money back guarantee:

• Notify us within 14 days of delivery/pickup.
• No visible wear/tear – the Roadster must still be in a near new, saleable condition
• Less than 50km on the odometer
• Return it in the original packaging with all documentation.

If the Return meets those requirements, we will refund you the full purchase price, excluding shipping costs. 

Please take good care of your bike during your first 14 days (and keep your packaging) as we are unable to issue full refunds for damaged bikes.

Your Roadster comes with a 2-year or 20,000km warranty (whichever comes first) which covers any mechanical or electrical failures resulting from faulty or defective design, materials, workmanship or parts – even if you bought the Roadster second hand. 

Full the full Warranty Terms and Conditions click here.

At present Roadsters are shipped from our manufacturer to our Fremantle warehouse and are picked up or shipped across Australia from there.

Tiller-to-customer shipping costs and timing are below. 

Please get in touch with our sales team (sales@tillerrides.com) if you’d like a more accurate estimate.

Due to the large number of pre-orders we have a small backlog of pre-orders to deliver. The approximate timing between an order and shipping it out/pickup is currently 1-2 Months.

Please get in touch with our sales team (sales@tillerrides.com) if you’d like a more accurate estimate.

At Tiller we imagine a future where people move through cities in ways that are good for the planet and good for them and the Roadster is our first big step towards achieving this vision. 

But we can’t realise this vision alone - so we are building a community of Riders who are inspired to be part of a movement to make it a reality. A key role of Rider community members is to introduce others to Tiller and the Roadster. 

To support and encourage new riders to connect with a Rider community member instead of just connecting with Tiller, we provide a $75 two way referral fee. That’s $75 for both the current Rider community member and any new person that buys a Roadster as a result of being introduced by them. 

For pre-order customers this means both people get $75 off the final balance (it can’t be applied to the deposit). If you are a Rider who already has your Roadster you get $75 cash once the new rider pays the final balance and receives their Roadster. 

Referral fees are also stackable - so there is no limit to how many people you can engage. If you successfully refer about 54 people, your Roadster will be FREE ... yes Free!

A new customer can claim a referral by entering a referral code during the online buying process. To make it simple, the referral code is the Referrer’s mobile phone number.