LOVE YOUR ROADSTER OR WE’LL TAKE IT BACK … FREE OF CHARGE
We know, buying an eBike is a big decision, and you want to be 100% sure you’re going to love it.
Our 30 Day Love It or Leave It Money Back Trial makes it easy to get your bum on a Roadster eBike!
Ride your Roadster eBike for 30 days, and if it doesn’t fit your lifestyle, we’ll take it back - free of charge. All you need to do is keep the bike in good nick, keep the k’s under 100 kms and keep your packaging so it can get back to us safely.
We not only refund the total you have paid but we also refund shipping both ways. You aren’t left a cent out of pocket.
Now you can see how the Roadster eBike changes your life, risk-free.
(Please see the pre-order T’s and C’s for full 30 Day Trial details )
Testimonials
HOW IT WORKS:

ORDER YOUR ROADSTER
Place your order online and pay for it (don’t forget to add your favourite accessories!

RECEIVE YOUR ROADSTER
Have your Roadster delivered Australia wide via $250 fast flat rate shipping (or pick it up up in store in Perth).

RIDE YOUR ROADSTER
Your 30 day trial starts the day you receive your bike. You have 100km to experience the Roadster lifestyle!

LOVE IT (OR LEAVE IT!)
Enjoy your Roadster for years to come with our 2 Year or 20,000km warranty, or let us know before the trial ends and we’ll take it back - and refund 100% of the Roadster and shipping costs.
Are accessories included in the Love It or Leave It Trial?
If you ordered the Accessories with a Roadster eBike they can also be returned as part of the trial so long as they are in as-new condition. |
Are there any costs not included in the money back guarantee?
We’ll cover all shipping costs including those you’ve already paid as well as the product cost. Costs to set up financing or insurance etc are not covered by the money back guarantee. |
Do I need to keep the packaging? Do I need to repack it?
If your Roadster eBike was shipped to you in packaging you will need to keep that so it can be safely shipped back to our premises. We won’t be able to send you additional packaging - so please follow the unboxing video and careful remove packaging when unpacking the Roadster so it can be used again if needed. You will need to re-pack it via a provided packing video that will be sent to you as needed. |
What if the bike gets damaged while I’m trialling it?
You will need to look after the Roadster during the trial as it needs to be in new condition to get a full refund. See the pre-order T’s and C’s as to what happens if you damage the bike during the trial. |
What if I go over the 100km max trial travel distance?
We believe 100km is enough distance to trial the Roadster, if you go over that distance you may not be eligible for a refund. Please see the pre-order T’s and C’s for options as to what we can do for bikes that go over that distance during the Trial period. |